LAST UPDATED: OCTOBER 10, 2025

Cancellation & Rescheduling Policy

At The Morrison Center, your time and well-being are deeply valued. We understand that unexpected situations arise — however, out of respect for our providers and other patients, we kindly ask that any changes to your appointment be made with at least 24 hours' notice.

How To Cancel Or Reschedule

Please note: replying directly to automated appointment reminders will not reach our team. Always use the contact methods above.

Our Policy

  • Late Cancellations (less than 48 hours): The full cost of the reserved appointment will be charged.
  • Same-Day Bookings: Appointments booked less than 24 hours before their scheduled start time may be canceled without a cancellation fee.
  • Late arrivals: May result in forfeiting the appointment and being charged the full fee.
  • Same-Day Bookings: Appointments booked less than 24 hours before their scheduled start time may be canceled without a cancellation fee.
  • Emergency Exceptions: In the event of a true, unavoidable emergency, part or all of the cancellation fee may be credited toward a future visit at our discretion.
Front desk team member answering a patient call at The Morrison Center.