Terms of Service

The Service is intended for individuals 18 years or older. Minors may receive care with the consent and participation of a parent or legal guardian.

The Service provides access to scheduling, secure messaging, records, and wellness information. It does not replace in-person evaluation or emergency care.

If you are experiencing a medical emergency, call 911 or go to the nearest emergency room.

We provide secure access to a third-party patient portal (MD-HQ) for forms, results, messaging, and records.

• Account: You are responsible for maintaining the confidentiality of your login and for all activity under your account.
• Accuracy: Provide accurate, current information and update it as needed.
• Security: Do not share your password. Notify us of any suspected unauthorized access.

Appointments are subject to availability and confirmation. A valid payment card may be required to secure a booking.

Cancellation, rescheduling, late-arrival, and no-show fees are governed by our Cancellation & Rescheduling Policy. which forms part of these Terms of Service.

Please review this policy before scheduling an appointment.

You agree to pay all applicable fees and charges associated with your care. We may process payments for late-cancellation and no-show fees using the card on file. Receipts are available upon request. Insurance billing for medical visits may not be available; some labs may be covered by your plan—check with your insurer.

With your consent, we may contact you about appointments, care instructions, or practice updates.

• Email: You can unsubscribe from non-transactional marketing emails at any time.
• SMS: If you opt in, you may receive appointment reminders or service notices. Message/data rates may apply. Reply STOP to opt out; HELP for assistance. See our SMS Policy for details.

Any promotions or special offers may include their own rules. If promotion rules conflict with these Terms, the promotion rules govern for that promotion.

If our site allows reviews, messages, or other submissions (“User Content”), you are responsible for what you post. Do not submit unlawful, harmful, defamatory, discriminatory, infringing, or private/confidential information about others. By submitting User Content, you grant TMC a non-exclusive, worldwide, royalty-free license to use, display, and reproduce that content in connection with the Service. We may remove content at our discretion.

All site and portal materials (text, graphics, logos, images, video, design, and software) are owned by or licensed to TMC and protected by law. You may not copy, modify, distribute, or create derivative works without prior written permission.

Our Service may link to third-party sites or services (including MD-HQ). We are not responsible for their content, policies, or practices. Review third-party terms and privacy policies before using those services.

Your use of the Service is subject to our Privacy Policy, which explains how we collect, use, and protect your information, including health information. Please review it carefully.

The Service is provided “AS IS” and “AS AVAILABLE.” We do not warrant that it will be uninterrupted, error-free, timely, secure, or compatible with every device or browser. To the extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

To the extent permitted by law, The Morrison Center and its affiliates are not liable for indirect, incidental, special, or consequential damages arising from the use of, or inability to use, this website.

Nothing in these Terms limits any rights or remedies that cannot legally be excluded or restricted, including rights relating to professional medical care.

These Terms are governed by the laws of the State of New York, without regard to conflict-of-law rules. You agree to the exclusive jurisdiction of the state and federal courts located in New York, New York for any disputes arising from or related to these Terms or the Service.

We may update these Terms from time to time. Material changes will be posted on this page and, when appropriate, communicated by email or portal notice. Continued use of the Service after changes become effective constitutes acceptance of the updated Terms.

If any provision is found unenforceable, the remaining provisions remain in effect. Our failure to enforce any right is not a waiver of that right.